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Privacy policy and cookies

Amref Health Africa UK respects each individual’s right to personal privacy. We hope the following statement will help you understand how Amref Health Africa UK collects, uses and safeguards the personal information you provide to us. If you have any queries about this please contact us:
Amref Health Africa
Lower Ground Floor
15-18 White Lion Street
N1 9PD
020 7269 5520

How do you collect your information? 

When you contact Amref Health Africa in relation to our activities, register as a supporter, send or receive information, purchase our Christmas cards or make a donation to us, you provide us with personal information.

What information do you collect?

We collect the information that you give to us. This might include names, date of birth, e-mail address, postal address, telephone number and credit/debit card details. You may also let us know if you are interested in a particular aspect of our work. 
We are legally obliged by the Data Protection Act 1998 to ensure that we only use this information for the purpose for which it was requested, and to ensure that it is kept securely. 


What do you do with this information? 

We will use your personal information to provide you with the information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes.
We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent. You can change your mind at any time by contacting us at or call 020 7269 5520.


How do you protect personal information?

Amref Health Africa protects your information with the following security measures: secure servers, firewalls, SSL encryption and other technology and procedures used to protect consumer privacy. It will be kept only for so long as is necessary for the purposes for which it is used.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Does your website collect cookies?

Yes. Cookies are pieces of information which may be sent to your computer by Amref Health Africa when you access certain areas of our website. These may be stored on your computer's hard drive to allow us to recognise you as a user when you next visit. They are not software – they can’t be programmed or carry computer viruses. Cookies allow us to recognise your computer when you next visit our website, but they don’t tell us who you are.
We use cookies to:
  • monitor how people use our site so we can improve any problem areas
  • allow you to donate
  • enhance our website with information from other websites, for example YouTube videos
We offer links to websites that are outside of the Amref Health Africa network and whose content is not the responsibility of Amref Health Africa. Please note that when you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.
If you want to prevent our cookies being stored on your computer in future, you may do so by referring to your internet browser's instructions. You can do this by clicking on the "Help" menu. Please note however that if you disable our cookies you may not be able to access certain services or facilities on our sites and your use of our sites may be restricted. Further information on deleting or controlling cookies is available at 


Can I have access to my information?

You can request to access your own personal information. You can also contact us about inaccuracies you may find by emailing us on or calling 020 7269 5520. 

Problem resolution

If problems do arise, users may contact Amref Health Africa UK by email or telephone. We are committed to resolving all enquiries as quickly as possible.


If your personal details change, please help us to keep your information up to date by notifying us at the above address.
We reserve the right to amend this privacy statement. You are advised to visit this website section periodically in order to keep up to date with the changes in our privacy policy.
If you have any further questions about privacy or security, or if any of your personal information changes or you find that our records are out of date, please email, or call 020 7269 5520.